We think privacy is very important. We try to collect as little personal identifiable information as possible, keep as much as possible to ourselves and we do not keep it longer than needed.
Below you can read in detail what we collect, what others (third parties) collect for us, what we and others do with it and how long we and others keep it.
Data collection in detail
This website collects only IP addresses and keeps it for 30 days. At the moment we do nothing with this data.
Check Hardware Configuration Advice form
This website has one page with a form where you have to enter some personal information. We use your name and e-mail address only to answer your request for advice by e-mail and not for any other purposes. This form also includes the IP address of your local internet connection (e.g. at school, home, public transport). The IP information is only used to block spam bots sending false requests.
Only when you enter your name in the chat box a chat on our site is started and after that we can see and keep:
- your IP address (and approximate location)
- your chat history
- only when provided, your e-mail address
- only if you upload, your images like screenshots
The information is kept by Crisp. Upon request this information can be removed by us.
We use Google Analytics to monitor the usage of this website. We have set the following in Google Analytics:
- Data Collection for Advertising Features is off.
- Data is kept for 14 months.
- User-ID feature is off.
We can understand if you wish to block this, but we would appreciate if you would allow us to track visitors and gain insight in the usage of our website.
To comply with current EU regulations that restrict collection of personal identifiable information by Google Analytics, you’ll be presented with a banner at the bottom of the website each time you visit our site with a web browser with which you haven’t visited our website before. If you don’t mind us using Google Analytics, you can just close the banner. If you change your mind, you can always
click here to opt out.