Author: adhok (Page 3 of 4)

You might get a message that Rhino cannot find a license even when you linked your Rhino account to the TU Team licenses. To fix this: Restart Rhino to make Rhino switch to the TU Team Licenses. To see how to get the new license check out our manual.

From 5th to 9th July @Hok will be open from 10:00-14:00, this will only be by appointment; chat availability will be limited as well.

@Hok is closed from 12th July until the 20th August.

@Hok will be closed the following days in May:

• 5th of May (Bevrijdingsdag)
• 13th of May (Hemelvaartsdag)
• 14th of May (IJsheiligen)
• 24th of May (Pinksteren)

We have been getting lots of messages about people having issues saving their Revit projects; Autodesk released a hotfix for this in the Autodesk Desktop Manager. You can download this, and the issue will most likely be resolved!

We noticed that the existing manual for SPSS is out of date, since a lot of students are starting AC2 we have made a quick updated version of the installation manual. If there are any further questions please feel free to contact us!

Link to the SPSS installation manual

The holiday is finally here, even for us. Between teaching weeks 2.10 and 3.1 (1 to 7 February) @Hok will be completely closed, also for online help. Please do not break your laptop during this week. After the holiday we are available again for all your software and computer related problems. Enjoy your holiday!

We are getting a lot of messages with questions regarding Rhino 7 and the license. This version of Rhino is not available for students of TU Delft. At the moment you can only use Rhino 6. The university is working on it.

Adhok is still open to help you with ICT related problems or to perform minor repairs to your laptop! The easiest way to get in contact:

• Send an email to SID-Adhok@tudelft.nl. We can make an appointment for you to solve the problem at our office or by mail.
• Our chatbox appears on this site appears between 9.30 and 16.30 hours from Monday till Friday. One of our colleagues will help you within a few minutes.
• Are you at the faculty? Come by our office and ask us if there is place to help you. If there is, we will make an appointment directly.
• Self Service Portal (choose Student IT Desk-ADHOK as Operator Group)

@Hok will be closed between 13 July and 21 August.

Online support
Chat and email support is not available during the summer closure of @Hok.
Other Student IT Desks at campus can provide limited support. Check sid.tudelft.nl for availability.