Author: Aytaç (Page 2 of 2)

Happy holidays!

Adhok and our online chat is closed from Monday 21 December 2020 until Friday 31 December 2020. We are available again from Monday 4 January 2021.

Stay healthy, enjoy your Christmas holiday and New Year!

Working with Mac

The Mac versions below are supported within TU Delft:

  • OS X 10.15 macOS Catalina
  • OS X 10.14 macOS Mojave
  • OS X 10.13 macOS High Sierra

On 12 November 2020 Apple released macOS Big Sur (11.0).  SSC-ICT advices to not install this update as various applications need to be tested.  When this is done, we will let you know.

Enscape Licenses

When you are in need of an enscape license, use the link below:

https://enscape3d.com/educational-license/

If you still have not received your license key after a while, something else might be wrong! What seems to happen quite often is that people forget to tick the box that’s asking you if you want to receive emails from enscape; if you don’t, they cannot send you the email with the license.

To fix this:

  • Go back to this link: https://enscape3d.com/educational-license/
  • Type in your (educational) email address
  • A link will appear saying ‘click here to get an email and opt back in’
  • Click this link
  • Go to your mailbox; there should be an email there, where you can confirm your opt in for the emails
  • Request another license, and it will soon appear in your mailbox

Massive network interruptions

It is not possible to connect to eduroam and wired network.

TU services that are interrupted:

  • Brightspace
  • Citrix/Weblogin
  • Skype for Bussines
  • Sharepoint
  • Webdata
  • Webmail/Outlook
  • and perhaps more…

ICT is working to resolve the issues. Our apologies for the inconvenience.

UPDATE 11:17 Some service are getting back online.
UPDATE 11:21 All services are back online.

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