At the moment, you may experience problems with connecting to eduroam on certain Windows devices.

If you have tried:
1) Checking if your NetID password is still up-to-date;
2) Tried logging in on eduroam using username netid@tudelft.nl and password;

Consider rolling back Windows security update KB5033375 and/or KB5032288 to get eduroam working again.

If you are unsure how to do this, please come to our office!

Due to a malfunction you cannot access webmail from outside TU campus or without eduVPN. People from ICT and Microsoft are looking into the matter. Check Reports ICT for latest updates.

Update

You can access webmail without eduVPN using owa.tudelft.nl. However, it works only if you have MFA already set up.

Check ICT manuals on how to setup MFA or watch this video from Microsoft.
Your username for MFA is your NetID followed by @tudelft.nl. Your NetID is your TU Delft account which you use to access online TU services like Brightspace, Software portal, Webprint portal, etc.

In the last weeks we’ve seen, and heard about, a few cases of international TU Delft students getting scammed. These students were telephoned by the ‘ministery of justice’ who said that they were suspects in a drugs investigation. They were asked to give their personal information and transfer a large sum of money to a ’holding’ account. If you want to know more about the method the scammers used you can read this article from TU Delta:

https://www.delta.tudelft.nl/article/tu-delft-students-scammed-out-thousands-euros

At the bottom of the article you will find a step by step instruction of what to do if you have been scammed. There is also a list of how you can recognize a potential scam.

The most important thing to know is that your bank and other institutions will never ask you to transfer money to another account, a ‘safe account’ or a ‘secure account’. If you get contacted by your bank, the police, or any other institution via phone or email asking for your personal information do not give any information and end communication. Check with your bank or the institution if they contacted you. Do not use the telephone number that the caller gave you, but look up the number yourself.

If you are ever in doubt if something is a scam, you can always contact us via our website, come to our office or make a call via the Self-Service Portal on tudelft.topdesk.net