Author: Aytaç (Page 1 of 2)

ArcGIS Desktop Retirement

ArcGIS Desktop (ArcMap) for educational use will retire on 31 July 2024. After this date no licenses will be available for ArcGIS Desktop and ArcGIS Desktop will cease to work.
The successor is ArcGIS Pro, which you can install:

  • For managed computers (with TUD number) you can install ArcGIS Pro using the Software Center application.
  • For your privately owned computer you can download ArcGIS Pro from the software portal of TU Delft.

To activate your copy of ArcGIS Pro you need a named license. The license is an ESRI account issued by TU Delft, which you can apply via Topdesk Self Service Portal.

ESRI has many resources which helps you to make the switch to ArcGIS Pro. Some of them are:

Half-term break

The break is here, even for us. Between teaching weeks 2.10 and 3.1 (Monday 5 February to Friday 9 February) @Hok will remain closed, also for online help. Please do not break your laptop during this week. After the break we’re available again for all your software and computer related problems. Enjoy your week!

Summer Holiday

During the summer @Hok is closed from 10 July until 25 August. During this period non of us is available to chat with you or respond to your mails or phone calls. We are open again from 28 August.

What if I need help?

Check sid.tudelft.nl for the availability of other Student IT Desks at TU campus during the summer.

BK Renderfarm connector fix

The BK Renderfarm connector is updated to fix an issue with publishing (copying) your Maya project to the render farm when it contains Bifrost containers.
Upgrade to this version if you have Bifrost containers in your Maya scene file. You can check for Bifrost containers with MEL command ls -long -type “bifrostContainer”.

Download the latest version of the BK Renderfarm connector.

Happy Holidays!

Adhok and our online chat is closed from Monday 26 December 2022 until Friday 6 January 2023. We are available again from Monday 9 January 2023.

Stay healthy, enjoy your Christmas holiday and a happy New Year!

Update – Webmail not accessible

Due to a malfunction you cannot access webmail from outside TU campus or without eduVPN. People from ICT and Microsoft are looking into the matter. Check Reports ICT for latest updates.

Update

You can access webmail without eduVPN using owa.tudelft.nl. However, it works only if you have MFA already set up.

Check ICT manuals on how to setup MFA or watch this video from Microsoft.
Your username for MFA is your NetID followed by @tudelft.nl. Your NetID is your TU Delft account which you use to access online TU services like Brightspace, Software portal, Webprint portal, etc.

Summer Holiday

During the summer Adhok will be closed from 4 July until 26 August. During this period non of us is available to chat with you or respond to your mails or phone calls. We are open again from 29 August.

What if I need help?

Check sid.tudelft.nl for the availability of other Student IT Desks at campus during the summer.

Calendar summer period

Happy holidays!

Adhok and our online chat is closed from Monday 27 December 2021 until Friday 7 January 2022. We are available again from Monday 10 January 2022.

Stay healthy, enjoy your Christmas holiday and a happy New Year!

Changes in obtaining TU Rhino licenses

A change has been made in how to get a personal Rhino license with your TU (student) email address. The special TU download pages on rhino3d.com where you entered your TU (student) email address to get a serial code for Rhino 6 or 7 do not work anymore.

New users

If you have never used Rhino and the introduction above does not ring a bell with you, then please follow the installation manuals for Rhino 6 or 7 for Windows or macOS on our manuals pages.

Same manuals are also available on the software portal of TU Delft.

Existing users

Your current Rhino 6 and/or 7 license will remain valid until 1 October 2021. However you will not be able to request a license code if you have lost yours. Instead, whether you have an existing Rhino account or not, you should start by going to https://accounts.rhino3d.com and entering your TU Delft email address (not your NetID). This process can also be initiated from Rhino 6 or 7 by choosing to log in when asked for a license.

Those of you without existing Rhino accounts associated with a TU Delft email address will be prompted straightaway to log in with your NetID. A new Rhino account will be created and automatically added to the “TU Delft University Licenses” team. Now, if you haven’t already, you can start Rhino and log in.

When logging in, and you already have a Rhino account associated with a TU Delft (student) email address, you will be guided through the process of configuring the new login method and joining the team.

What to do if I already have personal licenses in my account?

If you own the licenses personally then you should consider moving them to another Rhino account that uses a personal email address. The risk is that when you stop with TU Delft you lose access to your NetID. You’ll then also lose the ability to log in to the associated Rhino account and thus lose access to any personal licenses within.

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