Our office is closed during Spring Break from Monday 2 February through Friday 6 February.
During this period we will not answer any mails, calls or other requests. If our chat bot is online, it might be able to help you out with simple questions. If that didn’t help, check out other Student IT Desks Desks on campus. Go to sid.tudelft.nl for locations and opening hours.
Monday 9 February we’re open again!
ArcGIS Desktop (ArcMap) for educational use will retire on 31 July 2024. After this date no licenses will be available for ArcGIS Desktop and ArcGIS Desktop will cease to work.
The successor is ArcGIS Pro, which you can install:
To activate your copy of ArcGIS Pro you need a named license. The license is an ESRI account issued by TU Delft, which you can apply via Topdesk Self Service Portal.
ESRI has many resources which helps you to make the switch to ArcGIS Pro. Some of them are:
The break is here, even for us. Between teaching weeks 2.10 and 3.1 (Monday 5 February to Friday 9 February) @Hok will remain closed, also for online help. Please do not break your laptop during this week. After the break we’re available again for all your software and computer related problems. Enjoy your week!
During the summer @Hok is closed from 10 July until 25 August. During this period non of us is available to chat with you or respond to your mails or phone calls. We are open again from 28 August.
Check sid.tudelft.nl for the availability of other Student IT Desks at TU campus during the summer.
The BK Renderfarm connector is updated to fix an issue with publishing (copying) your Maya project to the render farm when it contains Bifrost containers.
Upgrade to this version if you have Bifrost containers in your Maya scene file. You can check for Bifrost containers with MEL command ls -long -type “bifrostContainer”.
Download the latest version of the BK Renderfarm connector.
Adhok and our online chat is closed from Monday 26 December 2022 until Friday 6 January 2023. We are available again from Monday 9 January 2023.
Stay healthy, enjoy your Christmas holiday and a happy New Year!
Due to a malfunction you cannot access webmail from outside TU campus or without eduVPN. People from ICT and Microsoft are looking into the matter. Check Reports ICT for latest updates.
You can access webmail without eduVPN using owa.tudelft.nl. However, it works only if you have MFA already set up.
Check ICT manuals on how to setup MFA or watch this video from Microsoft.
Your username for MFA is your NetID followed by @tudelft.nl. Your NetID is your TU Delft account which you use to access online TU services like Brightspace, Software portal, Webprint portal, etc.
During the summer Adhok will be closed from 4 July until 26 August. During this period non of us is available to chat with you or respond to your mails or phone calls. We are open again from 29 August.
Check sid.tudelft.nl for the availability of other Student IT Desks at campus during the summer.
Adhok and our online chat is closed from Monday 27 December 2021 until Friday 7 January 2022. We are available again from Monday 10 January 2022.
Stay healthy, enjoy your Christmas holiday and a happy New Year!
Unfortunately, you cannot send prints using Xerox printportal. However, you can still print by using FollowMe printers and print directly.
Go to ictmanuals.tudelft.nl > Printing, choose your operating system and follow the instructions to install the Xerox printer on your own device.
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